Refund & Return Policy

We want you to love your plants. If you’re not completely satisfied, we’re here to help.

Returns

Returns are accepted within 14 days of delivery.

Plants must be returned in original condition and packaging.

Customers are responsible for return shipping costs.

Non-Returnable Items

Gift cards

Sale items

Plants showing signs of neglect, damage, or improper care

Refunds
Once your return is received and inspected, we will notify you of approval. Approved refunds will be issued to your original payment method within 7–10 business days.

Exchanges
We replace items only if they arrive damaged. Please send us photos within 48 hours of delivery to request an exchange.